TriLuna Mobile App (iPhone)
The TriLuna iPhone app is in a private pilot. It is installed through Apple's TestFlight by invitation only, it is not in the App Store yet, and screens and features may change between updates. Some things may not work as expected. Please tell us when they don't (see Send us feedback). An Android version is in development.
Install the app
- You will get an email invitation from TestFlight (Apple’s app for testing new apps). It is sent to the email address of your Apple Account.
- On your iPhone, install TestFlight from the App Store if you don’t have it yet.
- Open the invitation email on your iPhone and tap View in TestFlight, then Accept and Install.
- The app appears on your home screen as TriLuna. TestFlight notifies you when a new version is ready. Update when you can, because fixes arrive that way.
Sign in
Open the app and tap Get Started, then sign in the same way you sign in on the web:
- Email and password, or
- Phone: enter your mobile number and type the 6-digit code we text you, or
- Sign in with Apple or Sign in with Google.
When the app asks, allow notifications and the microphone. Without notifications, incoming calls and voicemail alerts can’t reach you while the app is closed. Without the microphone, nobody can hear you on calls.
Find your way around
| Tab | What it’s for |
|---|---|
| Home | A greeting, any calls happening right now (tap Join), your pinned agent, recent calls and direct messages. Calls flagged 🔥 Qualified lead stand out here. |
| Search | Search everything, and open AI Agents, Campaigns, Contacts and Conversations from here. |
| Recent | Your past Calls and Meetings. Tap one to see the details, transcript and summary. |
| Settings | Your account, notifications, call settings and Logout. |
Make and receive calls
- Calling someone: open the dialer, pick which of your TriLuna numbers to call from, and dial. The call goes over the internet, so it shows your TriLuna number rather than your personal mobile number.
- Incoming calls ring like a normal phone call, even when the app is closed or your phone is locked.
- Joining a live call: when one of your AI agents is on a call and you’re invited in, you’ll get a notification. You can also tap Join on the Home tab.
Talk to your AI agents
On the Search tab, open AI Agents to see each agent’s greeting, voice, phone numbers and knowledge documents. Tap Talk to Agent to call it, which is a quick way to hear how it sounds to your callers. To change an agent, tap Edit in Web App. Agents are edited on the web, not in the app.
Voicemail
When someone leaves a voicemail, you get a notification. Open it to see the AI Summary, tap Listen to Voicemail to play it, or tap View conversation details for the full transcript.
Run a campaign from your phone
Campaigns are created on the web dashboard and run from the app:
- On the Search tab, open Campaigns and pick a campaign.
- If it has no contacts yet, tap Add from List and choose a saved list. Lists are built on the web from the harvester or a CSV file.
- Tap Start Campaign. Your phone rings first, then we connect you to the next contact.
- After each call, choose how it went, then move on to the next contact. Use Pause Campaign to take a break and Resume Campaign to continue.
A campaign needs an AI agent assigned before the app can place its calls. If you see a message saying no agent is assigned, set one on the web dashboard.
Forward your mobile number to TriLuna (optional)
Call Forwarding sends calls from your personal mobile number to your TriLuna number, so your AI agent can answer them. Choose your carrier, choose the number to forward to, and tap Activate. This opens the Phone app with the carrier code ready to dial. Check asks your carrier what is currently set, and Cancel All Forwarding turns forwarding off again.
Known limitations during the pilot
- The app is iPhone only for now.
- Agents, campaigns and contact lists are created and edited on the web. The app is for running and following them.
- Joining a live AI-assisted call can be slow on a weak connection. If you hear nothing after joining, hang up and join again.
- You may need to update through TestFlight more often than with a normal app.
Send us feedback
The fastest way to report a problem is from the app itself: take a screenshot, tap the preview that appears, then tap Share Beta Feedback and say what you were trying to do. If the app crashes, TestFlight asks whether you want to send a report. Please say yes and add a sentence about what you were doing. Both go straight to our team.